Frequently Asked Questions
Everything you need to know about your home essentials and our rapid delivery service.
How does the 'Next Day Delivery' guarantee work?
Place your order before 4:00 PM Monday through Thursday to receive your home goods the very next day. Orders placed over the weekend or on public holidays will be processed the following business day.
What is your return policy for furniture and home decor?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, ensure the item is in its original packaging and contact our support team to initiate a pickup.
Do you offer assembly services for large furniture items?
Yes, we offer professional white-glove assembly services for an additional fee. You can select this option at checkout for items like bed frames, dining tables, and wardrobes.
Are the materials used in your products eco-friendly?
We prioritize sustainability by sourcing furniture made from FSC-certified wood and recycled textiles. Check the 'Sustainability' tab on individual product pages for specific material details.
How can I track my order in real-time?
Once your order is dispatched, you will receive an SMS and email containing a live tracking link. You can monitor your delivery driver's progress directly on our map interface.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.